Jack in the Box starts offering delivery services at more than 800 of its locations as McDonald's and Panera Bread weigh their own delivery options. Fred Katayama reports.
Jack in the Box launched delivery service at more than 800 locations. The fast-food chain teamed up with an outside vendor, DoorDash, and it's expanding delivery from its test market in San Francisco to other cities, including Los Angeles, Dallas, and Seattle. It says outsourcing deliveries is faster and more efficient than doing it in-house, and it already sees customers placing larger orders. Lisa Baertlein covers the story for Reuters. (SOUNDBITE) LISA BAERTLEIN, REUTERS REPORTER, (ENGLISH) SAYING: "Pretty much everybody in the industry has to do delivery now. There 's been a slump in the restaurant business, in traffic, since 2009. So, people have been looking for all sort of ways, and people at McDonald's and other companies see delivery as a way to sort of get things going again." Giants, such as McDonald's and Panera Bread, are also looking into deliveries. McDonald's is experimenting with UberEats delivery in Florida. Its executives recently called the delivery business a "significant" $100 billion opportunity. Panera Bread tested third-party delivery services before building its own. In 2016, delivery accounted for more than $16 billion in restaurant sales, according to a market research company NPD Group.