Amazon.com's CEO says he doesn't recognize the Amazon that was depicted by the New York Times as a ''bruising workplace.'' Fred Katayama reports.
Amazon.com CEO Jeff Bezos firing back. He says he doesn't recognize the Amazon depicted in a scathing New York Times article as a "bruising workplace." In a staff memo obtained by several media outlets, Bezos said, "The article doesn't describe the Amazon I know or the caring Amazonians I work with everyday." The Times' story, based on more than 100 interviews with current and ex- employees, describes a culture with long hours, backstabbing employees, and a callous approach to staff including those suffering health problems, among other things. Some Silicon Valley leaders came to Amazon's defense. Netscape co-founder Marc Andreesen tweeted, "I've talked with hundreds of Amazon vets, men & women, over 20 years. Not one didn't think it's a good place to work." Ex Twitter CEO Dick Costolo said the depiction was "taken out of context." Amazon isn't as beloved a place to work as some of its Internet rivals. On the Glassdoor site where former and current employees post reviews, Amazon sported much lower scores than Apple, Google or Facebook.